Shipping
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We offer free shipping on Australian orders over $99, and offer express shipping for $10.
In New Zealand we offer free shipping on orders over $199 NZD.
In the US we offer free shipping on orders over $129 USD.
For all other countries we offer shipping for a flat rate of $20,
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Within Australia, standard shipping is typically takes 4-6 days to arrive post dispatch, with most orders sent within 1 business day.
Express shipping typically takes 1-2 days to arrive, pending on your location, with orders sent the same day if purchased pre 11am.
Internationally, shipping can take approximately 5-10 business days, but it does vary per region.
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If you need to change the shipping address or size, please get in touch as soon as possible after placing your order. We can't guarantee it, as we try and ship out orders as soon as we can, but we will try our best.
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Yes, we ship our products all around the world. Please note shipping rates vary per region, and the customer is responsible for all duties and taxes.
Exchanges & Returns
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We offer a 14 day returns policy on all full price product.
Product must be unworn and in new condition, with tags still attached, and you must get in touch with us within 14 days of receiving your order to arrange an exchange or return.
Please note the cost of return shipping is not covered.
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You can either reply to your order confirmation email, or email us at hello@ambleoutdoors.com.au with your name/order number to request an exchange or if you need a hand with sizing and any specific measurements.
Product Information
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Our sizes correlate to Australian standard sizing as below:
XS - AU 8
S - AU 10
M - AU 12
L - AU 14
XL - AU 16
2XL - AU 18
3XL - AU 20
4XL - AU 22
Check out our full sizing page here or get in touch via email with your bust, waist and hip measurements as we'd be more than happy to help find your perfect fit.
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Not IRL, we're an online business, but we do have stockists around Australia.
We also offer free shipping within Australia over $99, and pretty great customer service (if we do say so ourselves) in case you need a hand with sizing or anything else.
If you'd rather shop in store, check out Stockists page to see if there's a stockist near you.
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We do in our core colourways, however as a small business unfortunately restocks are quite a few months apart, as our sustainable fabric takes such a long time to make. Feel free to get in touch to jump on a waitlist though, in case one pops up in our warehouse.
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Head on over to our Sustainability page to learn more, as it's a big topic that we're passionate about.
In short though, we focus on a few key areas:
- Fabrics: all of our fabrics are made from either 100% recycled or organic fibres (certified with GRS and GOTS)
- Carbon neutral: we calculate the footprint of every Waterproof Jacket we make, and offset this.
- Manufacturing: we only partner with ethical manufacturers (with BSCI, SA800 or WRAP certifications)
- No single use plastic, all our packaging is either recyclable or biodegradable
- We also publish an annual Sustainability Report highlighting our progress and future goals